Water Damage Restoration FAQ

Restoration Damage Frequently Asked Questions

Restoration services including water damage, flooding, storm damage, sewage backup, mold remediation and fire damage are a detailed and technical process. It’s normal to have questions about how to handle the remediation process. The following are commonly asked questions by many of our residential and commercial customers.

What are the common causes of water damage?

Some common causes of water damage include: 

  • Faulty appliances
  • Plumbing mishaps
  • Deteriorating foundation
  • Water heater problems
  • Natural disasters
  • Leaking or bursted pipes
What should I do after a flood or water leak in my home?

It is important act quickly to minimize the damage to your home.

  1. Turn off water supply to your house.
  2. Disconnect electrical appliances in the affected areas.
  3. Move furniture and other home belongings from the affect areas.
  4. Take photos and videos of the current damage.
  5. Contact a water damage restoration commpany.
Will my homeowners insurance cover the water damage?

This depends on the policy and coverage on your home. If sudden or spontaneous water damage in your home happens due to a busted pipe, water heater, or water overflow from appliances, the damage will likely be covered by your homeowners insurance policy, but it’s important to reach out to them to understand the coverage and cost. 

Can you get mold from a flooded basement?

Basement flooding can be a common source of mold due to trapped moisture in the affected environment. If you ignore the moisture, mold will develop within 24-48 hours after water exposure so it is important to treat the affect water damage area immediately.

What are the risks of untreated water damage?

If water damage is left untreated, your property can experience structural damage, warping of wood, rusted metal and in many cases mold growth that can cause poor quality air and sometimes lead to sickness. It is important to have your property inspected and treated for any water damage as soon as possible to prevent any additional damage to your home.

How do you know if there is a leak behind a wall or on the ceiling?

There are few signs to tell if you have a water leak. Look for the following: 

  • Discoloration of walls
  • Peeling and bubbling
  • Musty smell
  • Warped walls
  • Staining
What needs to be replaced after water damage?

Water damage from a flood, burst pipe, storm or some other type of severe damage can soak or submerge in your home’s wooden structures, drywall, or other porous material. Once the water damage has been remediated it is important to replace them to prevent any further damage. Contacting a reputable restoration company can provide professional guidance. 

What to do after sewage backup?

Sewer backups and overflows can contain high amounts of harmful bacteria and there are serious health risks associated with it. In such cases, it is critical that only trained professionals with the right equipment handle the sewage removal.

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